Here at Cat Components, we're committed to delivering exceptional service—whether that's before you buy, after you receive your order, or through custom design solutions. It's genuinely rewarding when customers take the time to tell us we're getting it right.
We regularly invite customers to review our products after purchase, and we're grateful to everyone who shares their feedback with us.
Every now and then, a customer goes above and beyond to share their experience, and we'd like to highlight the latest example: Bob Wells from the USA. Bob ordered jib booms and fittings for his International One Metre build, but needed a custom z-hook hole pattern we hadn't produced before.
"As a USA radio sailor for a few decades, I’ve purchased a few items in the past from CatSails, and everything was timely with good quality. Still use them today. Now I’m building some IOM rigs and needed a few components. I was having trouble getting a mixed bag of spare booms & fittings to fit together plus my usual suppliers were not responding well. So, I opted to purchase 3 sets of jib booms & fittings from Cat Components hoping everything will fit as a system. I received them yesterday and am pleased. This includes the quick responses; easy email communication and the components passed my initial inspection with flying colors. Who doesn’t like light stiff jib booms with fittings that are thoughtfully minimalist.
I will order more again soon, beginning with the main boom & gooseneck systems.
Not expected was the offer to drill z-hook holes in custom locations via a digitally controlled milling machine at no cost. I took advantage and Wayne Stobbs does excellent work and communicates well. An example is this drilled boom image Wayne sent me to confirm it meets my expectations. It does in spades. I suggest using Cat Components Z-hooks on your sheets.
Cat Components is also controlling costs, but I’m not sure how long custom boom holes can remain no cost.
Bob Wells
"
Thank you, Bob, for taking the time to share your experience. It's genuinely pleasing to hear that we're delivering the level of service you've come to expect.
The booms Bob mentions are available in our shop as plain tube or pre-drilled for z-hook fittings. You can explore the full range in the Boom Section of our online shop.
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